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Quality Service Assurance

См. также в других словарях:

  • Service assurance — Service assurance, in telecommunications, is the application of policies and processes by a Communications Service Provider (CSP) to ensure that services offered over networks meet a pre defined service quality level for an optimal subscriber… …   Wikipedia

  • Service Assurance Agent — (SAA) is an active measurement technology initially developed by Cisco. SAA is sometimes also referred to in conversation as Application Performance Monitor (APM) or Response Time Responder (RTR). Note: This technology was previously known as the …   Wikipedia

  • Customer Service Assurance — (CSA) in telecom and Internet services means the collection of Communication Service Provider (CSP) customer usage information from all practical sources including network traffic, network devices, content servers, management databases and user… …   Wikipedia

  • Service fulfillment — Fulfillment of telecommunications services involves a series of supply chain activities responsible for assembling and making services available to subscribers. These activities delineate an operational infrastructure which efficiency relies upon …   Wikipedia

  • Quality management — is a method for ensuring that all the activities necessary to design, develop and implement a product or service are effective and efficient with respect to the system and its performance. Quality management can be considered to have three main… …   Wikipedia

  • Quality assurance — Quality assurance, or QA for short, refers to planned and systematic production processes that provide confidence in a product s suitability for its intended purpose. It is a set of activities intended to ensure that products (goods and/or… …   Wikipedia

  • Assurance services — have been defined by the American Institute of Certified Public Accountants (AICPA) as Independent Professional Services that improve information quality or its context . Assurance services reduce the information risk; risk that the information… …   Wikipedia

  • Quality function deployment — (QFD) was originally developed in Japan by Yoji Akao in 1966 when the author combined his work in quality assurance and quality control points with function deployment used in Value Engineering. Mr. Akao described QFD as a “method to transform… …   Wikipedia

  • Quality (pragmatics) — Quality in business, engineering and manufacturing has a pragmatic interpretation as the non inferiority or superiority of something. This is the most common interpretation of the term quality.Many different techniques and concepts have evolved… …   Wikipedia

  • Quality management system — (QMS) can be defined as a set of policies, processes and procedures required for planning and execution (production / development / service) in the core business area of an organization. QMS integrates the various internal processes within the… …   Wikipedia

  • Quality (business) — This article is about quality in a business context. For other uses, see Quality. Quality in business, engineering and manufacturing has a pragmatic interpretation as the non inferiority or superiority of something. Quality is a perceptual,… …   Wikipedia

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